Our engineers take care of AlarmTILT® Solution deployment, just using it.
- Analysis of needs and current workflow
- contact list importation
- Workflow deployment
- Account creation and initial configuration
- Full-scale testing
- Report / Debriefing
- Define specific needs
AlarmTILT® is an evolutive solution. Because your needs change, we updates the IT solution to offer best experience in your crisis & emergencies management.
- High availability
- Personal contact
- Workshops / Experience Day
- Ressources online (eCampus)
- Ability to speak with other clients / BCP professionals
Our team of certified expert help in your project and crisis management deployment to prevent all situations effectively.
- BCP Consulting / Support from our certified experts
- Training services
- Available during business hours from 09h00 to 17h00 or 24/7
- Live online chat
- Email support (ticketing system)
- Personal phone customer care
We take care of you to effective your crisis management strategy.
- On-site or remote maintenance operations
- Review and analysis of current procedures
- Recommend improvements and/or modifications
- Activating tests
- Maintenance report
The helpdesk always with you
Full helpdesk website to help you with AlarmTILT® Solution.
High level of availability with a technical support access 24/24 for major problems
and your personal technical support available from monday to friday (9:00am to 5:00pm) for all questions.